creators_name: King, Alan
type: report
datestamp: 2008-10-13
lastmod: 2009-06-22 11:45:08
metadata_visibility: show
title: Web Hosting Service Level Agreements
ispublished: unpub
subjects: telecom
full_text_status: public
abstract: This paper proposes a model for a relatively simple Web hosting provider. The model assumes the existence of a load-dispatcher and a finite number of Web-servers. 

We quantify the quality of service towards the clients of this facility based on a service level agreement between the two parts: the web hosting provider and the client. We assume that the client has the knowledge and resources to quantify its needs. Based on these quantifications, which in our model become parameters, the provider can establish a service offer. In our model, this offer covers the quality of service and the price options for it.
date: 2001
date_type: published
pages: 7
citation: King, Alan (2001) Web Hosting Service Level Agreements. [Study Group Report] (Unpublished)
document_url: http://www.maths-in-industry.org/miis/171/1/ibm.pdf