Modelling Quality and Warranty Cost

Nigam, Nilima (2003) Modelling Quality and Warranty Cost. Canadian Industrial Problem Solving Workshops > 7th IPSW [Calgary 25/5/2003 - 29/5/2003].

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Abstract/Summary

The main aim of this project was to begin a modelling effort directed at optimizing the warranty and quality costs associated with the production of a system with both hardware and software components. This optimization would be constrained by the need to maintain reliability of the product, while staying within an operational budget. Our aim was to identify important quality attributes, and capture overall trends in costs and warranties.

Item Type:	Study Group Report
Study Group:	Canadian Industrial Problem Solving Workshops > 7th IPSW [Calgary 25/5/2003 - 29/5/2003]
Company Name:	Lucent Technologies
Industrial Sector:	None/Other Information and communication technology
Additional Contributors:	Bohun, C. Sean and Dubois, Olivier and Guo, Hongbin and Mendiratta, Veena B. and Stepankevych, Kostantyn and Vassilev, Tzvetalin
ID Code:	186
Deposited By:	Michele Taroni
Deposited On:	31 October 2008

Problem Statement

We wish to optimize the warranty and quality costs associated with the production of a system with both hardware and software components. This optimization should be constrained by the need to maintain reliability of the product, while staying within an operational budget.

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